Tourism Management:
Mastering tourist experiences

Short Course

Study Units



6 Months

Start Dates

9 March 2020

Registration start

6 January 2020


R 6195

The purpose and description of this short course

Tourism is an exciting career path in an ever-expanding industry. With a target of 21 million tourists visiting South Africa over the next ten years, now is the perfect time to obtain critical tourism related skills.

The purpose of the short course in tourist experiences is understanding how to manage and control the primary factors of tourism management as it influences the experiences of tourists. Identifying appropriate visitor attractions, transporting tourists, working with travel intermediaries, and accommodation management are all essential factors in ensuring satisfying tourist experiences.

You will also learn:

  • About the concept of “supply” in tourism;
  • About the global context of tourism in terms of political, economic, social and technological influences;
  • About the concept and relevance of globalisation as it influences tourism and tourism practices;
  • How to recognise and prepare for tourism related volatility by applying appropriate continuity and change management principles focussed on the tourism industry.


Unit One Formative Assignment due:
17 April 2020
Unit Two Formative Assignment due:
15 May 2020
Unit Three Formative Assignment due:
12 June 2020
Summative Assignment (all units) due: 22 July 2020
26 August 2020 (Resubmission)

S. Fortune
G.N. Ray

Managing Tourism in South Africa. 2nd Ed (2015)

Editor: George, R.
Publisher: Oxford University Press
ISBN: 978 0 19907 587 4

Prescribed textbooks are not included in the study fee

This short course consists of three (3) easy to follow study units.
Complete 3 formative assignments and 1 summative assignment to qualify for the certificate in 

Tourism Management: Mastering Tourist Experiences

Unit 1

Nature of tourism management and transport

Learning outcomes

  • Sectors of the tourism industry
  • Classification of tourists
  • The changing nature of tourism
  • Tourism as an integrated system
  • Historical impact on tourism
  • Conceptualising Transport and Tourism

Unit 2

Visitor attractions, accommodation and hospitality services

Learning outcomes

  • Defining and classifying visitor attractions
  • Factors influences the success of visitor attractions
  • Introduction to the hospitality industry
  • General principles of accommodation management
  • Classifying the accommodation sector
  • Trends in the accommodation sector
  • Quality and grading standards

Unit 3

Travel intermediaries: tour operators and travel agents

Learning outcomes

  • The tourism distribution channel
  • Introduction to travel intermediaries including “E-Intermediaries”
  • Advantages and disadvantages on the use of travel intermediaries
  • Tourism distribution and integration strategies
  • Responding to challenges in the tourism industry
  • Internationalisation and globalisation of tourism

Entry Requirements: Grade 12 (If you have not completed Grade 12 (matric) then you must be older than 23 years and have 2 years work experience)

The importance of doing a short course

Our online short courses are flexible programmes that allow for both flexibility of time, and flexibility of location. In other words, you can work through the required coursework at a time during the day when it suits you best. Furthermore, you can study in a location that works for you. So, you can really study anywhere, anytime.

The short courses are structured in such a way that you complete compact units of learning within specific timeframes. Each unit is just enough, with applicable industry related content that can be practically applied for personal or professional gain. Because of the short courses’ nature of “just in time” and “just enough” learning, these non-credit bearing courses are naturally in high demand.

Doing a short course will be ideal if you want to:

  • Gain up-to-date knowledge, skills and best practices applications in a particular field;
  • Expand your competencies and knowledge to a particular field;
  • Gain specialised knowledge and skills that is transferrable to the workplace;
  • Empower yourself with the ability to adapt to innovation and change in a specific industry or field;
  • Develop skills, attitude and knowledge in a specific field for personal or professional gain.
  • Furthermore, showcasing the newly gained skills and abilities obtained from completed short courses can:
  • Highlight your CV as an employee candidate of choice;

Improve your chances to access higher education, particularly in cases where you did not meet the normal and formal entry requirements of a programme;

The secondary purpose of the short courses is to up-skill predominantly unskilled and/or semi-skilled individuals, who are mostly from disadvantaged backgrounds. Short courses create opportunities for previously disadvantage individuals to participate in life-long learning and in the process become active role players in the economy and society at large.

Moreover, the short courses support the vision of the College which is to “create prosperity through knowledge.” In addition, the College’s mission to “allow each and every willing and able person, regardless of race, gender, background, disability or age; the opportunity to be educated with basic and advanced skills in such a way that the acquired knowledge can be practically and innovatively utilised in any working environment the individual may wish to enter”, is further enabled through our short course offerings.

Although students who complete a non-credit bearing short course may not qualify for credits on any level of the HEQSF, they may include the information, provided in the academic transcript, to enhance their Curriculum Vitae (CV) or to substantiate a portfolio of evidence (POE) in order to obtain recognition of prior learning (RPL) for access and/or advanced standing for a related programme (Council on Higher Education, 2016).

The short courses are BMT College programmes that are quality assured by our internal higher education structures and approved by our Academic Council, as per the best practices and guidelines of the Council on Higher Education (CHE) for the offering of short learning programmes by higher education institutions. The short courses are therefore not accredited by an external body.

BMT College is registered as a private higher education institution with the Department of Higher Education under the Higher Education Act, 1997, Registration No. 2011/HE07/002. Our full qualifications are accredited by the Council on Higher Education (CHE).

Pricing and Payment Plans

Payment schedule for this short course.

Course Start Date

9 March 2020

Debit Order Payment

R885 x 7 months

Full Payment

R6 195